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AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. T The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email notification uses Microsoft's CDO SYS There are no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let's you access either your own reports created with Crystal Reports or custom reports designed for you by the developer. Only the Crystal Reports runtime files are inlcuded.
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat ...
Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their probl ...
SupportWindow Console accepts incoming connections from SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control,file sharing and Chat. Optional regi ...
TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system.
Network Incident Tracker is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support case ...